Last Updated: February 2026

At Aurelian.shop, we aim to deliver your orders in a timely, safe, and secure manner. Please read our shipping policy carefully.

📦 Order Processing Time

• All orders are processed within 1–3 business days.
• Orders are not shipped or delivered on weekends or public holidays.
• During high-demand periods, processing time may take slightly longer.

You will receive a confirmation notification once your order has been successfully processed.

🚚 Shipping Time

🇦🇪 UAE Orders

Estimated delivery time: 2–5 business days

🌍 International Orders

Estimated delivery time: 7–15 business days (depending on destination country)

Please note that delivery times may vary due to:

• Customs clearance procedures
• Weather conditions
• Courier service delays

💰 Shipping Charges

• Shipping charges are calculated at checkout based on your location.
• Any applicable customs duties, taxes, or import fees (for international orders) are the responsibility of the customer.

📍 Shipping Locations

We currently ship to:

• United Arab Emirates (UAE)
• Selected international countries

If your country is not available at checkout, please contact us before placing your order.

📦 Order Tracking

Once your order is shipped:

• You will receive a tracking number via email or WhatsApp.
• You can track your shipment through the courier’s official tracking system.

❌ Incorrect Address / Failed Delivery

Please ensure your shipping address is complete and accurate.

Aurelian.shop is not responsible for delays or losses caused by incorrect address details provided by the customer.

Additional shipping charges may apply for re-delivery if the parcel is returned due to incorrect information.

📞 Contact Us

If you have any questions regarding shipping, please contact us:

📧 Email: aurelianstores@gmail.com
📱 Phone / WhatsApp: 03280897285
🌐 Website: Aurelian.shop